Our patients talk about their experience.
My experience with Dr. Wick's office was stellar. I'll begin with saying that dentist's appointments make me nervous. I've had less than wonderful experiences with previous dentists and if that doesn't add to my vulnerability I was 7 months pregnant at the time and new to the area (btw, my appointment was just 3 weeks ago). The minute I got to Dr. Wick's office, I felt taken care of. The staff was friendly and very accommodating. Mabel, the hygienist, was very gentle and did a great job, which was a first. All my previous teeth cleanings have been borderline painful/tedious. Dr. Wick took images of my molars and flashed them on a computer screen so he was able to easily explain his recommendations in detail without giving me that pushy, I'm the mechanic, feeling. His office was very clear in itemizing payment and estimates - what my insurance would cover/what I need to cover. Overall the experience was a breeze. I'm thrilled I found a great dentist.
Lisandra M., San Francisco, CA
I am endlessly grateful to Dr. Wick and his staff for their wonderful kindness, attention and assistance to me with my broken teeth and infection. You are a fantastic dental team. I would never consider going elsewhere - I have found the best!!!
Susan C., San Lorenzo, CA
Dr. Wick is great. I was NOT a patient, but I called his office for an emergency tooth situation. His office staff was super polite, very sweet and genuinely concerned about my problem. They told me their policy was to see all emergencies immediately and they squeezed me in that same day. Amazingly, he didn't make me feel rushed and he took the time to really explore solutions for me. As long as Dr. Wick is practicing - he will be my dentist.
Jackie F., Hayward, CA
The competence, friendliness and professionalism of Dr. Wick and his staff is far above anything I have ever seen in my 50 years of going to dentists.
Darrel T., Hayward, CA
I found Dr. Wick to be very kind, polite, and appeared to be genuinely concerned about wanting to know what I expected from him as a dentist. He has a great staff and appears to really enjoy his work. The office staff was pleasant and right on time. I didn't even have to sit down in the waiting room before the door opened and welcomed me into the back of the office. Dr. Wick is a very honest and trustworthy dentist who will only do dental work that needs to be done and keeping an eye on things that don't need to be done at the time. Trust and honesty coupled with simply listening to me and trusting in what I say when it comes to knowing my body and how it works is huge for me. He listened attentively to my concerns and my expectations of him. Overall, my first encounter with Dr. Wick and his staff proved to be positive and I look forward to continuing my care with him in the future.
Nancy V., Hayward, CA
Let me start off by saying that I HATE going to the dentist. I haven't had the best dental experiences, and I can barely even stand to listen to conversations that involve dental issues. That being said, I was having some horrible tooth pain and I had no choice but to find a dentist. After days of referrals and horrible phone calls (just trying to find a good dentist was a bad experience), I decided to take my chances with the internet and I came across Dr. Wick's website. I called his office number and reached him on his cell phone. He pulled over to the side of the road to listen to my concerns about my teeth and scheduled me for an appointment for the very next morning. He really took the time to listen to my dental history and he was patient and gentle. I highly recommend Dr. Wick and his wonderful staff.
George R., San Lorenzo, CA
Dr. Wick was fantastic with me, an extremely fearful patient. I like knowing what's happening and what to expect. He did a terrific job of explaining the various procedures to me before he did anything, and made sure I wasn't in any pain and was comfortable. But if you're the type who would rather not know anything, that's okay too! Dr. Wick was also wonderful about making sure I knew what my options were, that is, if certain procedures were necessary now or if they could wait until later (like, when I have more money!). I appreciate being informed and not pressured, unlike my former dentists who would just push "everything" on me. Dr. Wick makes my smile look like a million bucks, but his pricing is very reasonable and affordable. I can't recommend him enough. I love my dentist - and now I've got the smile to prove it.
Kate M., Castro Valley, CA
Dr. Wick is my new favorite dentist. It's a huge relief to be able to trust someone who will be drilling in your mouth. Dr. Wick was referred to me by a co-worker and I went to see him with high expectations. He exceeded every one of them. It had been a very long time since I had seen a dentist and I knew I had at least 5 cavities. After a long comprehensive discussion about everything that he was going to do, he reassured me nothing would hurt and that he would do everything in his power to make this experience a pleasant one. After the root canal procedure, I felt great. He did an excellent job and I felt no pain at all. He frequently paused and asked if he wanted me to stop or if I was in any pain I was really impressed when he called me that same evening to check to see how I was doing. I now have confidence in getting my teeth worked on. I also must point out that I have no insurance. Dr. Wick's prices are very reasonable and affordable. I would recommend seeing him for several reasons but most of all he is super skilled at what he does.
Matt F., Union City, CA